Thanks for buying with us. We will ensure you have a pleasant experience & fall in love with our premium range of exclusive products.
If you wish to cancel an order; Anokhe Collections believes in helping its customers as far as possible, and has therefore a liberal and very easy cancellation policy. Our customers are our family and we will definitely try to work things out with you. Whether a return or refund; we are here to help you & ensure you get the best value of your money.
Is there any Moneyback Guarantee ?
ABSOLUTELY!! 100% Moneyback guarantee! No Questions Asked.When you order or buy any product from us, we offer a 100% Money back guarantee if the product received by you is different from the description & pictures shown on anokhecollections.com except for the colour of the product which might differ a little due to lighting while taking photographs & depends on the brightness of the screens of different computers too.
How do I cancel an order ?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order. Or please send us an email on firstname.lastname@example.org and we'll reach back to you within 48 working hours.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
In case of complaints regarding products that you wish to return. Please let us know & we’ll definitely help you regarding the same.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call us at 8130816966 or email us at email@example.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product;
• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.